Within weeks of launching their mentorship program, GE employees were asking when it would be available to everyone. The program saw an incredible 80% adoption rate among eligible participants and a 79% engagement rate.
GE's annual culture survey revealed a notable increase in employees' perceptions of career development support. The program successfully empowered employees with the necessary resources and guidance to achieve their professional goals.
Since partnering with 10KC, GE reported that employee attrition rates have decreased.
“Our attrition rate decreased, our culture survey scores went up, and the overall NPS regarding the 10KC platform was positive.”
- Karissa Bussard, Global Senior HR Partner, Digital Technology at GE
As a global industry leader, GE has always placed a strong emphasis on employee engagement and development. Specifically, GE's Corporate Digital Technology team centers its people strategy around three pillars: grow, engage, and value.
However, like many other Fortune 500 companies, maintaining engagement within their large, dispersed workforce was a challenge. After reviewing data from a recent culture survey, focus groups, and exit interviews, Karissa Bussard, Global Senior HR Partner and fellow leaders knew action was needed.
The GE Digital Technology team landed on mentorship as a key driver of culture, employee engagement, and connection. They partnered with 10KC to scale their existing mentorship initiatives and launch improved, automated mentorship initiatives specifically designed to thrive in a hybrid work environment.
Prioritizing both engagement and diversity, the first phase of the program focused on connecting U.S.-based employees who identify as women or minorities, with plans to move into phase two by expanding the program to thousands of employees across the US within different business units.
Removed biases and time required to match people manually.
Helped maintain momentum and engagement.
Covered topics like navigating change, growth, and “co-authoring one’s career.”
Within weeks of launching, the program achieved an 80% adoption rate and a 79% engagement rate, demonstrating a strong appetite for development among GE employees.
GE's annual culture survey revealed significant improvements in career growth, career development support, belonging, and connection.
“Humans are wired to connect and a hybrid work environment shouldn’t impede employees from connecting with others. With hybrid work environments here to stay, companies and leaders need to adapt and symbiotically enable employee connections in an easy and automated way.” - Karissa Bussard, Global Senior HR Partner, Digital Technology at GE
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